Floral/Clerk

Job summary
Assist in the design and/or merchandising of floral items and arrangementsProvide various customer servicesDemonstrate the company's core values
Job seniority: entry level
Responsibilities
• Help design and create floral arrangements and/or other items to fill customer orders• Package orders effectively, safely, and efficiently• Maintain customer records and files properly• Assist customers in location and selecting items• Handle telephone calls and orders promptly and courteously• Assist in decorating and merchandising the department• Keep carts, tools, and supplies organized• Keep floors clean, safe, and free from clutter• Maintain plants, process, and prepare flower arrangements, and fill balloons• Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise
Requirements
• Demonstrates effective written and oral communication skills• Ability to read shelf tags, signs, product labels, training materials, and bulletins• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization• Personal initiative and follow through to completion• Ability to work as part of a team in a fast-paced environment• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment• Past work record reflects dependability and integrity• Knowledge of applicable laws and regulations related to employment practices, and safety• Experience in grocery retail and customer service• Experience in operating a cash register and making change
Key Skills Needed
• Effective written and oral communication skills• Ability to read and understand various materials• Multi-tasking and prioritization skills• Personal initiative and follow-through• Strong teamwork and customer service skills• Product knowledge and merchandising skills• Ability to work with cleaning solutions, sharp tools, and production equipment