Job Title: Teller
Reports To: Assistant Branch Manager & Branch Manager
Location: Floating Teller is available to work at five (5) branch locations in Breaux Bridge, Arnaudville, & Lafayette
Work Schedule: Monday-Saturday (40 hours per week)
Job Type: Full-time
General Purpose of Position:
Tellers serve customers by completing account transactions and account-related inquiries, while providing excellent customer service.
Summary of Responsibilities:
Perform routing bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks Balancing and filling the ATM and Teller Cash Dispenser/Recycling Machines Processing bulk coin deposited with the Bank Processing address changes and collecting safe deposit box rental payments Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed Comply and stay up-to-date with applicable laws and regulations Promote strong customer interactions, build relationships and participate in cross-selling, and offer new products and services Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery Actively contribute to meet the branch business goals, as well as individual sales and customer service goals Accurately close out the teller terminal Other duties, as assigned Educational and Experience Requirements:
High School Diploma or equivalent required Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals Demonstrated ability to use a calculator and a computer Ability to use Microsoft Office products Experience with financial institution software systems preferred Cash handling, customer service, and/or sales experience preferred Ability to stand for long periods of time Skills Requirements:
Excellent verbal and written communication skills Excellent math skills Trustworthiness and the ability to act with integrity Thorough understanding of customer service Ability to remain professional and composed under pressure Supervisory Responsibility:
No Supervisory Responsibility