Fitness Manager - Personal Training Manager- La Crosse

Job summary
The primary role of the Member Experience Manager is to provide a world-class experience to all customers in the facility.This position calls for strong leadership skills, proficient social skills, and a commitment to growth.If you are someone who wants to grow professionally, is passionate about positively influencing others' health, wants to build the Anytime Fitness brand, and wants to be a part of a team of fitness professionals, Anytime Fitness - MDS Fitness is the right place for you!
Job seniority: mid-to-senior level
Responsibilities
• Maintain accurate financial profiles for personal training members and promote the department's financial growth.• Maintain the integrity of the facility and equipment.• Provide excellent customer service, including regular engagement with members such as helping them to create and achieve goals.• Make decisions regarding positive and negative feedback, cessation of personal training membership requests, and other inquiries.• Build and maintain business-to-business relationships, attend local community events.• Exemplify what it means to be an Anytime Fitness team member by working every day to better yourself and those around you.• Directly supervise 2-5 employees within the facility.• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.• Plan, assign, and direct work; reward and discipline employees; appraise performance; maintain work schedules; address complaints and resolve problems.
Requirements
• Needs to be able to work from the facility.• Needs to be able to work required hours as listed: Monday/Wednesday – 11a-7p, Tuesday/Thursday – 10a-7p, Friday – 7a-12p.• Strong communication skills.• Must be coachable.• Strong problem-solving skills.• Strong knowledge of health, fitness, and physiology.• Understands the importance of team cohesion.• Must be personable.• High school diploma or general education degree (GED).• One year of fitness training experience.• Certificates, licenses and registrations required: CPR/AED Certification, Current Personal Training Certification (or ability to be certified within 90 days).• Computer skills required: Microsoft Office Suite, POS Systems (not required but a plus), Gym Management Software (not required but a plus).
Benefits
• Industry best Health Insurance• Dental and Vision Insurance• Life Insurance, Long- and Short-term Disability Insurance• Company Matched 401(k); Roth IRA available• Performance Bonuses• Employee Assistance Program (EAP)• Employee Discount Purchase Program• 10 Days Paid Time Off• Holidays off• Destination Vacation