The Oasis Hotel & Convention Center is currently seeking career driven individuals who are committed to providing a memorable experience to our guests. Our award winning hotel is a full service property, offering 173 guest rooms along with over 30,000 square feet of meeting and conference space. Housed within the Oasis, you will find Fire & Ice Restaurant & Bar, featuring Springfield's only ice bar.
The Oasis Hotel & Convention Center is a property structured upon our core values:
Passion - Passionate about who we are and what we do
Respect - Mutual respect and appreciation for our associates and guests
Extreme Service - We strive to be proactive and go above and beyond for our guests to have a positive and memorable experience.
Family & Community- All associates and guests are in the family. We desire to give back to the community and to each other.
Innovation & Uniqueness - We desire to be a true oasis in the region and embrace our identity.
Honesty & Integrity- We believe in being truthful and transparent, while maintaining professionalism, to our associates and guests in all situations, even when the situation is difficult.
Our Fire & Ice Servers provide a memorable dining experience to our guests. Our servers are dedicated to making our guest feel welcome, comfortable, important and relaxed.
Responsibilities: Greets guests in a friendly and professional manner Prepares tables by laying napkins and utensils making sure the condiments are refilled preforming all other preparation tasks. Responsible for table bookings and directing our guest to their tables in the absence of the host (ess) Stays updated on current menu options, specialties and menu deviations, knowing if the kitchen staff is running out of items, etc. Has full and complete knowledge of the restaurant menu, ingredients, preparation methods and garnishes for all dishes. Responsible for presenting menus, suggesting dishes, assisting in drink selections, informing customers about food preparation details, and communicating specific customer needs to the back of the house. Provides a memorable dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses all while providing extreme guest service. Properly open and pour wine at the tableside. Obtains revenues, issuing receipts, accepting payments, and returning change. Preforms basic cleaning tasks as needed or directed by the Restaurant Manager. Keeps work area clean and tidy at all times. Assists with special events as needed Setup and service of private dining rooms Communicates products and services available at the hotel and convention center Requirements: Previous serving experience required. Basic knowledge of fine dining and a strong knowledge of wines/beverages Bartending experience beneficial Excellent communication, guest service and time management skills Knowledge of the hotel industry beneficial Will work a varied schedule to include days, nights and weekends Physical Requirements: This position requires constant standing and walking. Must be able to lift and carry 60lbs. Pulling and pushing is minimal. Candidate must be able to pass a job specific post-offer physical prior to beginning employment with Oasis Hotel. Working Environment Indoor working conditions in fast paced environment.
