Solarity Credit Union is seeking a full-time Financial Guide Floater at our North 5th Branch in Yakima and other branches as needed. Bilingual English/Spanish Required We are changing banking by putting Members at the center of our universe . Your purpose - As a Financial guide you will put our members at the center of our universe. You will display our skills and competencies, and you will work towards creating positive experiences to drive a positive net promoter score, deepen member relationships, and maintain your role as a trusted Solarian advisor in all products and services of the organization.
The Cultural Fit If the following Core Values resonate with who you are in your life, this might be the perfect fit for you:
Courage: Having the fortitude to remain accountable, maintain the self-esteem of teammates and having the confidence to make decisions based on good judgment. Impact: Pursues meaningful results to make a positive difference, not satisfied with the status quo, and you want to constantly exceed the expectations of members and coworkers. Passion: You have a member-obsessed mindset and bring energy and focus to all aspects of your job. You are interested in celebrating wins of others, and constantly embrace organization initiatives and change! The top candidate will... Have a high school diploma or equivalent Be available to work on a Saturday rotation. Have great customer service and sales skills. Proactively recommend products and services that will fulfill our members financial needs. Enthusiastically help members and create positive interactions with members and colleagues alike. Work productively in a positive team environment. Be bilingual English/Spanish A Day in the life of a Financial Guide... Each day will be a different adventure in this role. A snapshot of the day could look like:
An energetic atmosphere where you interact with members while processing transactions. The opportunity to refer members to our amazing member services representatives or a mortgage loan officer may arise to best suit a member's needs. An array of questions may be asked by members. Continual member focused interactions is our everyday Solarity way! Benefits: A comprehensive benefits package low cost medical, dental, vision, life, and disability coverage for yourself and your family with a generous employer contribution to your HSA account. Generous paid time off allowances plus 12 paid holidays annually. A substantial retirement program match of up to 6% of your annual earnings. An employee wellness program including EAP coverage and gym reimbursement. An organizational culture that is committed to your success. Significant opportunity for career growth. A supportive leadership team. Excellent member service-oriented culture. Hourly pay range $20.00 - $29.81 EEO Statement:
Solarity Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Solarity Credit Union participates in E-Varify.
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