Field Technician

Job summary
Installs, repairs, and maintains CCTV, Access Control, Communications, and Network systemsAssists in the development of field technicians and technician apprenticesManages projects from a field aspect
Job seniority: mid-to-senior level
Responsibilities
• Plans and manages installation, optimization, and maintenance projects• Installs, troubleshoots, and repairs all parts of systems• Interprets technical manuals for settings and configuration• Initiates and reviews work orders for system changes• Interfaces with vendors, engineers, sales personnel, and customers• Trains other technicians and assists in project design• Modifies and programs equipment according to customer requests• Maintains knowledge of BlackHawk Datacom standards• Maintains knowledge of communications, CCTV, and Access Control technologies• Completes field technician training and education requirements
Requirements
• Expert knowledge in Broadband VSAT, Terrestrial RF systems, Voice over Internet Protocol, and networking hardware• Experience in CCTV, Access Control, and Alarm & Intrusion installation & programming• Ability to determine root cause of network malfunctions• Ability to lead and train other technicians• Bachelor's or Associate's degree in relevant field or equivalent experience• 5 years of direct experience as a Field Technician
Key Skills Needed
• Broadband VSAT C and KU-Band (Voice and Data) Fixed Broadband Wireless Systems• Terrestrial RF systems in frequencies between 30 MHz and 6GHz• Telecommunications industry standards• Voice over Internet Protocol• Local and Wide Area Networking hardware• Experience in CCTV, Access Control, and Alarm & Intrusion installation & programming
Benefits
• 401(k)• Dental insurance• Disability insurance• Employee assistance program• Flexible spending account• Health insurance• Health savings account• Life insurance• Vision insurance