Field Support Technician (m/f/d)

We are currently seeking an Field Support Technician. This position requires an experienced professional with a strong background in diagnosis, maintenance, and repair of vehicles as well as a passion for working in customer-facing environments. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.

The Role:
•                     Providing technical support, upkeep of marketing and sales vehicles while traveling with the Marketing and Sales teams
•                     Preparation and repair of Lucid Marketing and Sales vehicles
•                     Be prepared to be a travelling technician and to diagnose, maintain and repair Lucid Motor vehicles wherever it is needed
•                     Support new market launches and Studio/service center openings
•                     Support a fast paced and quickly growing business with your expertise and experience in other matters, if necessary
Qualifications:
•                     Certified automotive technician, Master Technician Certificate advantageous
•                     HV Certification and EV experience advantageous
•                     Car detailing experience advantageous
•                     A capacity to creatively solve problems and think quickly in busy customer-facing environments
•                     Flexible work availability and ability to travel as needed to support Sales and Marketing efforts (up to 100% at times)
•                     Attention to detail and a passion for creating positive customer experiences
•                     Exceptional ability to interface and collaborate with individuals, groups, and vendors
•                     Enjoy direct customer interaction and supporting Marketing and Sales events as a technician while representing our company, always complying with company communications policies
•                     Experience supporting Marketing & Sales events advantageous
•                     Experience in luxury automobile repair environments advantageous