JOB DESCRIPTION PRIMARY RESPONSIBILITIES Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner. Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. Perform field upgrades of software and hardware and train customers on how to properly operate the system. Communicate field failures and feedback reports to the appropriate departments. Complete and submit field service documentation in a timely manner. Perform other work-related tasks as assigned. Comply with all NOV Company and HSE policies and procedures. FACILITY/GROUP SPECIFIC RESPONSIBILITIES Perform inspection of equipment/parts. Provide training to other NOV Field Service Technicians. Provide accurate and timely reports to appropriate personnel regarding work progress and output. Work at other NOV locations when required. Prepare inspection reports and maintain files of inspection documents. Maintain inspection and measuring equipment; perform or arrange for calibration of equipment; and maintain equipment calibration records. EDUCATION & EXPERIENCE QUALIFICATIONS Must possess a high school diploma, GED, or equivalent combination of education and experience. Microsoft Office knowledge is required. Minimum 2 years' NDE experience required in Magnetic Particle, Liquid Penetrant, Ultrasonic Shear Wave, and Phased Array Ultrasonic Testing. JOB REQUIREMENTS Must possess a valid driver's license with a good driving record. Must possess a valid passport or the ability to obtain one. Must provide proof of COVID-19 vaccination. Must provide transportation from home to the office. Transportation to customer's location will be provided. 24/7 on-call. Offshore travel required (domestic and international). Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet. Must be able to pass offshore safety classes including, but not limited to offshore water survival (HUET), firefighting, and basic offshore safety induction emergency training (BOSIET). Must be able to obtain a transportation workers identification credential (TWIC) card. Must be able to pass an OGUK physical. Must be able to pass and hold a Level II certification in Magnetic Particle Testing, Liquid Penetrant Testing, Ultrasonic Shearwave Testing, and Ultrasonic Phased Array Testing. Must be able to pass the Jaeger II and Ishihara Test for vision.
