Description DUTIES AND RESPONSIBILITIES: Facilitate coordination and supervision of all mechanical/electrical operations, maintenance, and energy management programs within a critical facilities environment.Ensure conformance with all change control development, approvals, and execution. Assist in the hiring, training, and management of operations personnel on site.Leads the company culture via mentoring of operations personnel in career and personal development.Support the scheduling, development and execution for all preventive maintenance, contracted maintenance, and general maintenance.Review and approve change requests, MOPs, SOPS, and EOPs.Continuous evaluation of all building systems to ensure efficient operations.Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.Evaluate, assign, and monitor the maintenance, operations, and incident handling of critical facilities employees and contractors.Foster partnerships via routine communication with customers and vendors.Partner with internal departments to support sales tours, customer fit outs, customer events, sustainability & safety initiatives, capital projects and audits.Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility.First responder in site escalation to emergency situations (i.e., fire, evacuation, equipment failure etc.) and customer concerns.Assist with maintaining inventory control programs/purchase parts and supplies.Ensure compliance with applicable codes, requisitions, government agencies and directives as relates to building operations.Primary technical resource for building specifics in all facility & operational facets. Thorough understanding of deployed Aligned product & infrastructure.Key stakeholder in evaluating Aligned's processes to ensure continuous improvement and innovation. SUPERVISORY RESPONSIBILITES: This role will manage a team to include Leads, CFT's and CFMT's (hiring, time & attendance, performance and scheduling) QUALIFICATIONS: Minimum five years of increased responsibility and oversight of building systems and critical facilities equipment.Professional licenses strongly preferred (electrical and mechanical licenses)Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents. Ability to project manage effectively.Ability to develop installation standards and project tracking/management documents.Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries, or complaints.Requires a high level of commitment to customer service, whether co-workers or clients.Requires knowledge of all applicable rules, laws, codes, regulations and ordinances in performing data/communications and MEP projects.Ability to estimate cost of client installations and other assigned projects. Cost tracking for projects.Knowledge of purchase order requests process and invoice tracking. Ability to analyze and solve problems involving several options with limited information. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently. Demonstrate ability to work well under pressure with a proactive approach to unusual occurrences. Requires good organizational skills, attention to detail and an openness to new ideas and procedures. MSOffice applications. i.e., Excel, Outlook, Word, and PowerPoint.Occasional travel may be required for training and/or to support other business-related requests.
