About OrchardOrchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. Headquartered in New York City with teammates across the US, Orchard boasts over 200 employees. We have financing fromtop-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, Airbnb, Shopify and Sweetgreen. We're proud to be recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.About the RoleOrchard Title is looking for a dynamic Escrow Officer to manage the closing process and provide an exceptional experience for customers. The ideal candidate is a seasoned real estate professional with expert knowledge of residential closings. If you are used to working with high-stakes, time-sensitive deals and managing your own pipeline, then we want to hear from you! This is a full time role that will report into the Director of Escrow. This is a remote position but must be located in Florida or Texas. What You'll Do HereActively seek new business by attending sales meetings, real estate events, escrow, and management meetings and interact with lending and banking to increase capture rate. Prepare closing disclosures, escrow agreements and all other settlement documents according to lender and/or buyer/seller instructionsClearly communicate and collaborate with cross-functional departments in Customer Experience, Brokerage, Contract Operations, and Funding to promptly troubleshoot and resolve any issues in the Title process to avoid delaysObtain clear title by curing title defects, satisfying existing liens and encumbrances against property or principals, and verifying proper vestingBalance all financials with corresponding invoices and tax balancesProvide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure all outstanding checks and escrowed funds are properly managedMaintain compliance with Orchard Title policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standardsWe'd Love to Hear From You if You Have:3+ years of experience as an Licensed Escrow Officer with their own book of businessExceptional verbal and written customer service skills that help form positive relationships both internally and externallyConfidence working with technologies (Google Suite) and speciality software (e.g. Qualia) Will train if needed.Working knowledge of state-level escrow rules and regulations enforced by Dept of InsuranceA team player mentality who subscribes to the concept of "Team Before Self"Passion for innovation and are comfortable with changeOrganization skills and are exceptionally detail-oriented
