OVERVIEW: Our Operations team is looking for a new addition! This is a great opportunity for a recent graduate interested in business or someone who is looking to move into operations support. This position is full-time, based at our corporate office location in Hauppauge, NY. The person who fills this role will be managing all aspects of the sales ordering process. RESPONSIBILITIES: Checking orders for accuracy and bringing errors to the attention of the ISR/Buyers. Reviewing open order report against distributor reports and receiving in material once shipped. This includes obtaining tracking numbers and serial numbers from the vendor websites and entering information into NetSuite. Create fulfillments in NetSuite for billing purposes. Monitor ETA dates and update in NetSuite as changes occur. Work with the buyers to resolve any vendor discrepancies. Entering customer owned sales orders and purchase orders. Processing fulfillments and invoicing for customer owned projects (DOE, SCA, Northwell). Escalate issues, as necessary. Processing of Returns and Credit Memo's as needed. Inventory: Entering End of Life Inventory adjustments into NetSuite – R1094 (CCU & IPDVS projects). Obtaining and communicating End of Life disposition information from File maker (Northwell). Inventory cycles are performed weekly to ensure that inventory counts are accurately reflected in NetSuite for reporting purposes. Reports: Generate reports for all vendor reporting. Review report against the criteria and prepare individual reports for each vendor based on their required criteria. Provide report to Operations Manager for review. Submit reports to vendors in a timely manner meeting all vendor requirements. Provide report to Operations Manager and VP/General Manger NY by the 15th of every month. This report monitors the status of our sales to each contract. About Custom Computer Specialists: Custom Computer Specialists, Inc. is the #1 Technical Consultant in the Northeast celebrating over 40 years in business! Expressed simply in our tagline – Right People, Right Results, Right Careers! – Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
