ENTERTAINMENT ESCORT:Responsible for facilitating Entertainment performances. Position promotes positive guest experiences through one-on-one interactions with guests and by assisting performers.MAJOR RESPONSIBILITIES:Facilitates entertainment performances by providing positive service and accurate information to guests according to Entertainment departmental guidelines and expectations. This includes, but is not limited to; assisting with lines, camera and photos, autograph books, show panels, setting show area with or without the use of barricades, and other guest/management needs.Responsible for the safety and physical well-being of performers while on set. Responsible for guest and performer safety by maintaining a clear show area for the duration of travel and performance. Responsible for safely escorting performance vehicles to, on and from set, while monitoring guest safety.Assists and accompanies Entertainment performers to, on and from assigned sets, and providing time calls by use of hand signals or verbal communication. Supports Animated Characters with dressing/undressing character costumes including zippers, snaps, shoes, and head pieces.Responsible for assisting in operational/administrative duties which may include; daily set up and strike of stanchions, queues, and signage, proper use and refueling of company vehicles, completion of daily paperwork, and consistent communication with leads or management regarding any relevant information relating to the operation.Expected to occasionally participate in Entertainment performances as directed by Entertainment Management.Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.Perform other duties as assigned.SCOPE:Responsible for ensuring performer and guest safety during guest/character interactions and upholding UO's Mission of delivering unforgettable experiences to our guests.EDUCATION:High school degree or GED is preferred.EXPERIENCE:1+ year's theme park or guest service experience preferred; or equivalent combination of education and experience.CERTIFICATIONS, LICENSES, REGISTRATIONS:Valid FL Driver's License requiredSTAGE ASSISTANT:Responsible for facilitating Entertainment performances. Position promotes positive guest experiences through one-on-one interactions with guests and by assisting performers.MAJOR RESPONSIBILITIES:Ensure all props are preset correctly prior to each performance.Responsible to ensure that the Stage/Area are clean and free of obstructions.Assists with guests and audience interactions when directed by Entertainment Management to promote a positive guest experience(meet & greets).Provides assistance to the performers with costume changes.Attends all mandatory training and development classes to enhance job performance.Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.Perform other duties as assigned.SCOPE:Assists with props and presets at assigned venue.EDUCATION:High school degree or GED is preferred.EXPERIENCE:6 months to 1 year experience within the professional theme park or entertainment industry; or equivalent combination of education and experience.Universal Orlando Resort.Here you can.Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE
