The Software Infrastructure engineering team at Olo is responsible for the cross-cutting software services and frameworks that enable our product engineering teams to iterate on ideas quickly and deliver reliable services at scale.As an Engineering Manager, you will lead a team of talented engineers in the day-to-day development of new platform services and frameworks. You will help develop and align the team's vision, guide their execution, remove impediments to the team's progress, and coach them to develop and grow both their skills and impact. You will foster a culture of collaboration, communication, accountability, skill sharing, belonging, mutual respect, and curiosity.We expect our Engineering Managers to have a strong software development foundation to be able to guide their teams effectively. As such, we expect you to have demonstrable experience in software development that spans architecture and design, coding, quality best practices, and operational production concerns.You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.What You'll Be DoingDeveloping and coaching engineering talent to facilitate strong team outcomesResponsible for ensuring core systems can support the growing demand of our customers and business prioritiesCollaborating and guiding the design and development of core software Monitoring and reviewing engineer's progress related to development goalsWorking in partnership with Product, senior stakeholders, and the greater Engineering teams to deliver resultsLeveraging our tech stack rooted in .NET (C# and F#) running in an AWS infrastructure and modern software engineering tools such as GitHub, TeamCity, Octopus Deploy, Datadog, and Sumo Logic, as well as heavy use of OSS8+ years of software development experience with a progression to a senior technical level3+ years of engineering management experience under an Agile operational modelExperience building or managing teams that build platform services such as authentication and other IAM servicesExperience designing cloud-native services, ideally on Kubernetes or a similar container platform Experience managing teams that leverage complex features in infrastructure such as Redis and Kafka Demonstrated ability to build and mentor a high-performing distributed team while seeking continuous improvementAbility to translate business priorities into viable technology solutions and deliverExperience developing realistic project plans, managing stakeholder expectations, and tracking team executionExperience instrumenting, deploying, and monitoring production code to enable timely incident detection and responseOlo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com .We're remote-friendly.Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!Our best estimate of the compensation range for this opportunity is $148k-210k annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.We encourage you to apply!We value diversity.At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we're a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. California Residents: CCPA notice
