Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!
T-Mobile is looking for someone like you to join a team of highly qualified and motivated engineers to work on innovative Service Now platform development solutions to meet our growing customer needs. This role interacts with customers, drive solutions, performs feasibility analysis of requirements, products, features, and service, support Lab and Staging validation of these new services/platforms and ensures a successful rollout. May be involved in multiple projects and have responsibility for one or more of those projects. Job Responsibilities :
Technical Engineering Services
Drives engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations. Encouraged to supervise base and associate level engineers as needed. Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Encouraged to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation. Innovation
Contributes to designs to implement new ideas which use new frameworks to improve an existing or new system/process/service. Review existing designs and processes to highlight more efficient ways to complete existing workload more effectively through industry perspectives. Understands the creation of company IPR. Technical Leadership
Collaborates with technical teams and uses system expertise to deliver technical solutions. Continuously learns and guides others existing and new technologies. Chips in to the development of others through mentoring or in house workshops and learning sessions. Technology Strategy
Gives to new and existing technology options that support business goals. Understands current technology that supports business goals. Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Encouraged to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is encouraged. Interact with system engineers to define system requirement and/or vital requirements for automation. Technical Writing
Writes basic documentation on how technology works. Builds clear documentation for new code and systems used. Documenting systems designs, presentations, and business requirements for consumption and consideration at the manager level. Education :
Bachelor's Degree in Computer Science or Engineering or equivalent experience required. Work Experience :
Required:
4 plus years Technical engineering experience. Preferred:
Expertise with JavaScript, Jelly Script, or PowerShell Script Experienced with Catalog Item/Workflow development, Asset Configuration Items (CI) Experienced with Agile Safe methodology 5+ years experience with ServiceNow ITAM (specifically HAM) ServiceNow Certified Application Developer / Certified System Administrator IT Warehouse and data center Logistics experience is a plus Experience with hardware fulfillment, inventory and distribution workflows in HAM SAM experience is a plus Experienced with Developing and troubleshooting scoped Applications Knowledge, Skills and Abilities :
Communication (Required) Customer Service (Required) Analytics (Required) Technical Writing (Required) At least 18 years of age Legally authorized to work in the United States Travel :
Travel Required (Yes/No):Yes
DOT Regulated :
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Never stop growing!
T-Mobile doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
If you'd like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
