External Application Deadline: April 4th, 2024 Please Note: This is an entry-level position in our E-Commerce Department. As our Goodwill grows, advancement opportunities may become available for the right candidate. Jewelry Associates are responsible for sorting and classifying jewelry, tagging and labeling items, testing items and quality control functions. Duties also include photographing items for sale and creating listings for our on-line platform. An eye for detail is a must!! If you have a clerical background or are someone interested in learning skills in the growing e-commerce industry, this may be the position for you!! Looking for someone who has a keen eye for detail and small prints. Nights and WKD shifts available. Various schedules are available. Shifts could start as early 7 am and go as late as 8:30 pm. Monday through Friday and start as early as 7 am and go as late as 3:30 pm Saturdays and Sundays. Make sure you tell us about your availability! Evening and Weekend availability is preferred. Pay: $15.50 Hr. Goodwill is now a Proud Partner with DailyPay! Work Today. Get Paid Today! Full Time employees are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. JOB SUMMARY The E-Commerce Jewelry Associate's role will support Goodwill's mission by generating revenue to help people overcome barriers to economic and personal independence through education, training, and job placement programs. The Associate will work in a fast-paced production and team-oriented environment and will be responsible for sorting, identifying and classifying appropriate, quality jewelry for on- line sales and occasional retail center sales. The Jewelry Associate will ensure that production goals are met through inventory control, product transfer, and tracking of incoming and outgoing merchandise. The Jewelry Associate may also take quality photos of products to be used in listings and post them on our E-Commerce platform. Duties may include accurately describing each item, posting pictures, and adhering to daily goals and quotas. Daily interaction with customers and co-workers will require the Jewelry Associate to provide excellent customer service.
ESSENTIAL FUNCTIONS Meets or exceeds minimum productivity standards and expectations/KPIs for assigned duties. Ensures that production goals are met through product identification, inventory control, product transfer, and tracking of incoming and outgoing merchandise. Performs quality control duties appropriate to achieve and maximize the highest volume of production in order to meet and/or exceed jewelry sales goals. Photographs quality, high-end donated items ensuring quality photos that include sets/groupings, object design, identifiably markings, blemishes/wear n' tear, and other product detail. Lists products onto our E-Commerce auction system, identifying and authenticating items as necessary to ensure accurate descriptions and professional listings by checking spelling and using good grammar. Duties are completed accurately, safely, and timely to ensure that items are handled appropriately and not damaged throughout the E-Commerce process. Promotes and demonstrates positive teamwork and cooperation. Adapts and uses technology as it becomes available to operate efficiently. This includes but is not limited to process automation and platform updates and/or changes. Maintains a clean and organized work area to provide a safe and efficient workflow for employees and customers. Adheres to and implements Goodwill and department policies and procedures, the Employee Handbook, and safety standards. Cross-trains and works in other areas as assigned by any member of management. Performs all other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience:
One year of retail, warehouse, and/or E-Commerce experience is preferred. Other:
Knowledge and experience of high-end jewelry merchandise including but not limited to fine gold and silver jewelry pieces, gemstones, original artist creations, Native American jewelry and accessories, antique jewelry collections, vintage costume jewelry, high end wristwatch identification, etc. is preferred. Ability to use basic technologies to follow company standards. This may include but is not limited to Internet Search Engines, Microsoft Office Suite and other software platforms. Able to identify and describe high-end merchandise, including but not limited to: antiques, collectibles, artwork, designer brand names, jewelry, etc. is preferred. Able to communicate effectively with customers, managers, supervisors, staff and peers through verbal and electronic means. Able to effectively write and proofread item descriptions for clarity, spelling and grammar. Able to withstand prolonged sitting/standing, reaching, and bending up to 8 hours per day. Must have the ability to use a dolly and pallet jack as required. Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime. Core Competencies Communication, Level 1
Customer Focus, Level 1
Excellence, Level 1
Knowledge and Skills, Level 1
Teamwork, Level 1
Trust, Level 1
Functional Competencies Action Oriented
Adaptability, Level 1
Initiative, Level 1
Time Management
Physical Requirements Attachment to Job Description Job Code & Title: 626 – Associate, Jewelry Dept Number: 1005
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - FREQUENTLY
CARRYING:
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - FREQUENTLY
PUSHING/PULLING - OCCASIONALLY
REACHING:
Above Shoulder - OCCASIONALLY
At Shoulder - FREQUENTLY
Below Shoulder - FREQUENTLY
TWISTING - FREQUENTLY
BENDING - OCCASIONALLY
KNEELING/CRAWLING - OCCASIONALLY
SQUAT - OCCASIONALLY
CLIMBING:
Use of legs only (stairs) - OCCASIONALLY
Use of arms & legs (ladders) - OCCASIONALLY
HEARING - OCCASIONALLY
VISION:
Visual, close - CONTINUOUSLY
Visual, distant - OCCASIONALLY
Visual, depth perception - OCCASIONALLY
HANDS/FINGERS:
Simple grasping - FREQUENTLY
Fine Manipulation - CONTINUOUSLY
Repetitive Movements - FREQUENTLY
WALKING - FREQUENTLY
STANDING - CONTINUOUSLY
SITTING - CONTINUOUSLY
SPEAKING - FREQUENTLY
OTHER, please describe -
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
See job description
