Dispatcher – Victory Packaging
The Opportunity:
The Dispatcher position will be responsible for scheduling and dispatching drivers for routes to deliver product our customer locations.
How you will impact Victory Packaging, a WestRock Company:
-Receive order requests from branch staff.
-Plan and map routes for drivers
-Schedule deliveries to maximize efficiency and meet delivery deadlines.
-Utilize computer-aided dispatch system to contact drivers and plan/adjust routes.
-Maintain required reports and compliance with DOT regulations.
-Receive and respond to calls for assistance from drivers.
-Provide outstanding customer service during delivery and pick-up operations.
-Follow all safety rules for equipment, material handling and transport as required by DOT , OSHA , and Victory safety program.
-Communicate effectively with operations staff about customer concerns and inventory issues.
-Coordinate last minute or unscheduled deliveries to meet customer needs.
-Other duties as assigned.
What you need to succeed:
-High school diploma or equivalent
-Two or more years of transportation industry dispatch required with knowledge of DOT policies and practices.
-One or more-year(s) experience as a truck driver preferred.
-General fluency in English required, verbal and written.
-Basic computer literacy required, knowledge of Microsoft Windows preferred
Physical Requirements
- Position requires regular keyboarding, sitting, standing, walking. Work is performed in both an office environment and warehouse floor where incumbent may be exposed to environmental noises and hazards.
- Use of proper personal protection equipment is required depending on the location and potential hazards including safety shoes, safety vest, bump cap, gloves, hearing protection, safety glasses, and respiratory protection.
What we offer:
- Corporate culture based on integrity, respect, accountability, and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies, and potential
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
#Victory
WestRock ( NYSE : WRK ) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at
WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
