Dispatcher

B Carlson Heating, Air Conditioning, & Plumbing: Our HVAC and Plumbing team has been serving the beautiful city Albuquerque since 1971. Our top notch service and outstanding customer care are what makes B Carlson the 'go to' company in the area. But where would we be without the heroes on our support team? We'd rather not find out! Apply to be a B Carlson hero today!
The Good Stuff: $17-20/hr Medical, Dental, Vision (Free medical plan option for employee) Pet Insurance 401k with 4% company match PTO, Wellness Days, Paid Holidays, Paid Parental Leave Job Duties: Organize & coordinate daily schedules based on call priority & technician ability Dispatch & debrief our technicians Monitor performance of service techs Communicate with customers in a timely & effective manner Understand sales goals & hold team accountable What you need: HS Diploma or GED 1+ year of dispatch experience, preferably dispatching technicians Proficiency with Microsoft Office or Google Suite Preferred experience using a Customer Service Software such as Service Titan High ability to multi-task and switch tasks quickly Excellent organizational skills Have more questions? Call us today! Talk to one of our Career Specialists at . #BCarlson1