Dispatch Administrator Ii

We are in need of an Assistant Manager to support the daily operations of the Project Coordinating Department. This position takes part in a leadership role and helps us a direct resource for anyone in the company with questions. This position helps with field sampling questions, laboratory analysis questions, and providing pricing, administrative, and/or billing questions. In addition, the position manages and oversees the day-to-day operations.Benefits:Medical, Dental, Vision, Paid Vacation/Sick Time, 401k, various discounts on travel/entertainment/wellness/gym membership, etc.Responsibilities:Answering phone callsCalling clients and techniciansScheduling field jobs with technicians, clients, and homeownersProvide excellent customer service and maintain client relationsData entryPreparing and gaining work authorizationsAssist in acquiring billing information for clients and insurance companiesTaking lead in the Manager role when the manager is not presentQualifications:Customer service experience requiredAbility to communicate with a range of personalities and emotionsProficient in Microsoft Word, Excel, PowerPointBecome proficient in company databases, project management systems, and third-party software applications in use by the companyExcellent verbal and communication skills, personable and client-service-orientedStrong multi-tasking skillsCapable of training, reviewing, and critiquing deliverablesAbility to direct and manage a fast-paced officeAbility to learn, understand, and explain the technical/science side of the industry and assessCapable of directing various departments and prioritizingDetail-oriented, accurate reporting, and fast typing skillsMinimum of 2 years experience working within an associated industry or role-typeCertifications in Asbestos, Lead, and Industrial Hygiene are a plus (CAC, LI-RA, CMI)Laboratory experience is a plusGreat communicationMust live within daily driving distance of the officeAbout Company:VERT Environmental @ Fullerton is a full-service environmental testing and consulting company servicing Southern California. We offer growth and long-term opportunities for careers with benefits in a bulletproof industry with an energized team that thrives off the fast-paced environment the industry requires.Our Vision:A company that employees are proud of and competitors aspire to be.Our Mission:Empower every person in our organization to achieve more.Whether you are new or seasoned in the environmental industry, we are excited to partner with people who want to succeed and grow.