Job Summary Our client is seeking a dynamic Director of Operations to oversee the strategic and operational aspects of property management activities across 22 properties in Michigan. Reporting to the President, the successful candidate will lead a team of Regional Managers and indirectly manage Property Managers, Maintenance Technicians, and Leasing Agents. This role requires a strong focus on operational efficiency, resident satisfaction, and financial success, with the expectation of transitioning into an Integrator role to harmonize various functional areas and drive company-wide operational growth.
Responsibilities Operational Leadership: Oversee day-to-day operations to ensure properties meet quality, efficiency, and profitability standards.
Strategic Planning: Collaborate with leadership to develop and implement plans enhancing operational efficiency and scalability.
Team Management and Development: Lead, mentor, and develop regional and site managers, fostering a culture of excellence and continuous improvement.
Performance Management: Monitor property performance, identify improvement areas, and implement strategies for operational optimization.
Financial Oversight: Work with Finance to manage budgets, control expenses, and ensure financial health.
Stakeholder Relations: Maintain strong relationships with residents, vendors, and stakeholders, ensuring high satisfaction levels.
Compliance and Risk Management: Ensure properties comply with legal/regulatory requirements, minimizing organizational risks.
Integration: Act as an Integrator to synchronize company goals with operational execution, ensuring departmental cohesion.
Requirements Degree: Bachelor's degree in relevant field preferred.
Field Experience: Extensive experience in property management or related field.
Software Experience: Proficiency in property management software and Microsoft Office suite.
Management Experience: Proven track record of leading and developing high-performing teams.
Perks/Benefits Competitive Salary: Commensurate with experience and qualifications.
Health & Wellness: Comprehensive health benefits package.
Retirement Accounts: Options for retirement savings plans.
Paid Time Off: Generous vacation and sick leave policies.
Culture: Collaborative and supportive work environment with opportunities for growth and advancement.
