Job title: Director, Life Science & Healthcare (Air Freight)
Job location: Chicago, Illinois
As the Director Route Development Europe, your responsibilities will be to: (1) to grow business from new and existing customers focused on an assigned trade lanes; (2) to develop product-related services which would act as a catalyst for growth; and (3) to maintain relevant market information related to his/her specific trade lanes. The position requires a person who possesses deep knowledge of the US Air Freight market and assigned tradelane markets, and who is committed to growth targets. The Route Development Manager also needs to play a role as "bridge" to connect commercial and/or customers with air freight product and station operations for business opportunities or problems solving. This role can be based near any airport on the east coast or central region. Key Responsibilities: Air Freight product champion and subject matter expert for assigned trade lanes and liaison between product, marketing/sales, key customers and station operations. Define, implement and execute Air Freight business development and pricing/tariff strategies to maximize profits and grow Air Freight market share on the assigned routes to and from the US. Engage with US and overseas Air Freight pricing teams (ACCs) to review and finalize AFR rates for opportunities. Develop Air Freight product priorities/targets (volume/price/campaigns) and the business plan for assigned routes. Conduct market profiling, competitor research and analysis to understand and identify market opportunities and challenges; provides feedback on competitiveness of Air Freight solutions based on hit ratios and stakeholder input Skills / Requirements: Bachelor's degree in a business discipline and 8-10+ years of related experience Strong air freight product and pricing knowledge Thorough understanding of business development strategy and the sales process Excellent written and verbal communication skills Well-developed interpersonal skills including conflict management and negotiation Cross-cultural competence and cultural sensitivity Self-starter with excellent planning and organizing skills who is willing to share knowledge and expertise Understanding of continuous improvement methodologies Knowledge of Word, Excel, and Power Point Fluent in English; knowledge of other languages (Spanish/German/Mandarin) is a definite plus Why join DHL Global Forwarding? We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND A GREAT PLACE TO WORK ! WHY DOES THIS MATTER TO YOU? It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company. We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give. And that's why external organizations have granted us different accolades for our people practices Our Vision : The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Work Authorization: DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. About DHL Global Forwarding (DGF) : DHL Global Forwarding (DGF)is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
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