Direct Support Professional/Job Coach

Primary Duties and Responsibilities
* Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
* Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
* Help customer achieve agreed-upon goals to improve quality of life and integration into the community
* Provide written daily updates of each shift's activities using an online platform
* Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
* Perform other duties as assigned
Job Coach Responsibilities
* Assist consumers with job skills and team building with co-workers and employers.
* Assist consumers in performing the work responsibilities in such a way that fosters independence.
* Continually assess the vocational, social, communication and independent skills required by the specific job setting.
* Comply with the policies and procedures of the job sites.
* Report to the Supported Employment Supervisor any needs, problems or concerns.
* Must have clean driving record and proof of current vehicle insurance.
* Provides transportation as needed for the client to and from his/her place of employment.
Key Competencies
* Quality decision making
* Effective communication
* Superior problem solving
* Interpersonal effectiveness
* Receptive to feedback
* Positive work ethic
* Instills trust
* Administrative effectiveness
General Requirements for All ICM Employees
* Understands and endorses ICM's mission and vision
* Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
* Understands and complies with all HIPAA regulations
* Maintains a clean and orderly work environment
* Must have a high school diploma or equivalent (some positions require additional education)
* Maintains prompt and regular attendance
Work Schedule
Hours and work days will vary to accommodate the needs of the customer and ICM. Overtime is sometimes necessary so flexibility to work more than the regular schedule is needed.

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