Job Description The Collaboration and Communication Product Line at JP Morgan Chase is responsible for the engineering, developing and supporting enterprise-wide solutions that allow our global workforce of over 250K+ employees to effectively collaborate and communicate internally and with our global client base. Our products drive the productivity for our global customer base and are the heartbeat of the firm.
Our global scale, variety of businesses and video first culture presents a great opportunity to drive the innovation that will continue to fundamentally transform the way we work. Our customers come from all walks of life; this also hold true for us. We value diverse teams, not only because it's the right thing to do, but because we believe that it makes us stronger.
As a member of the team, we look first and foremost for people who are passionate around solving business problems through teamwork, innovation, product development & engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development and platform engineering lifecycle, working in agile product teams and partnering with stakeholders to stay focused on common goals aligned to our employees and customers. The sky is the limit: We expect you to push product boundaries and explore areas including AI/ML, mobile, and big data technologies to achieve our goals.
We have a people-oriented culture embracing the power of user experience, experimentation, learning and continuous improvement. You'll work in a collaborative, trusting, thought-provoking environment—one that encourages diversity of thought and creative solutions that are in the best interests of our customers and our team.
We are looking for an experienced Product Manager to lead our Digital Content product area. This team manages and customizes our unstructured data products, including SharePoint, OneDrive, and shared drives used by our 250k+ every day store, organize, and access content. The team is based out of Jersey City and Hyderabad, delivering tools used by all JPMC employees. We have an amazing opportunity to lead the modernization of this unstructured data environment, improving the document management lifecycle for our employees while uplifting critical controls.
Primary Responsibilities :
Defines and communicates product vision and strategy in line with the customers' long-term business goals Works closely with users and key stakeholders to drive adoption and transform business workflows Conducts market research and tracks industry developments understands implications to product vision and strategy Identifies market need, interfacing with line of business technology customers as needed to define the scope and position of the product Defines and manages the product's business metrics, including cost, feature & functionality, risk posture and reliability Creates and maintains the product's definition, product roadmap & customer-facing SLOs/SLAs Prioritizes the product backlog &, maintain a vision for the product Oversees and drives the go-to-market and strategic marketing plans for the product Creates a safe environment for experimentation and failures to support fast learning cycles Lead by example, exhibiting robust risk measures while advocating for adherence throughout the development lifecycle Required Qualifications: Experience in Technology product management role within enterprise environment; especially managing a SaaS-based platform. Strong Technical Background and understanding of SharePoint, OneDrive, and key record management principles like data classification and retention class codes. Demonstrated success in a product management construct Proven experience providing roadmaps, product overviews, reports, backlog and documentation for enterprise technology solutions Deep understanding of the end-to-end software development process, including product strategy development, customer engagement, architecture design, engineering, implementation, and operations Extensive knowledge of technology standards, industry trends, and emerging technologies A strong understanding of software development methodologies and practices (SDLC, Agile, Scrum, etc.) Strong written and verbal communication skills with the ability to articulate concepts to senior management and customers Proven experience of building strong, cohesive partnerships with key stakeholders Strong interpersonal skills to manage relationships with a variety of partners and stakeholders Experience writing technical stories in JIRA/confluence using industry standard notations
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
