At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way.When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company's success.Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.Join #TeamAmex and let's lead the way together.If you have a strong will to learn and educate and are motivated by the opportunity to help grow our team and be a part of an industry-leading technology and innovation organization, then look no further! You will be solving very interesting problems that directly and greatly impact millions of individuals worldwide. There are hundreds of opportunities to make your mark on technology and life at American Express.This role within American Express Technology (AET) will report into the VP of Cloud Solutions Engineering being responsible for and enabling the migration journey of applications and services to private, public, and hybrid cloudAs a DevOPS Observability Engineer you will be responsible for architecting and implementing large scale, high efficiency infrastructure in support of Enterprise Observability. You will be part of a team that builds, manages, tests, and monitors all aspects of the Enterprise Logging Framework. We are looking for an outstanding technologist who has both strong infrastructure and networking chops and leadership capabilities; we hope you're ready to step up to the plate. Minimum Qualifications:What you will Bring:• Bachelor's degree in computer science, computer engineering or a related field, or equivalent experience• 6+ years of progressive experience demonstrating strong architecture, programming and engineering skills.• Demonstrated ability to lead, partner, and collaborate cross functionally across many engineering organizations• Extensive experience with all aspects of system administration• Experience in ITSM and hardware and software lifecycle management• Superior troubleshooting skills• Knowledge of ElasticSearch, concepts, technologies, configuration, performance tuning• Deep familiarity with networking concepts and technologies TCP/UDP/VLANs/VxLANs/FW tech/Proxies• Knowledge and/or experience with containerized environments, Kubernetes, docker.• Experience working in DEVOPS• Appetite for trying new things and building rapid POCsPreferred Qualifications:• Knowledge of Observability concepts like Tracing, Metrics, Monitoring, Logging• Knowledge of Prometheus• Experience with large scale installations of Elasticsearch• Knowledge of OpenTelemetry / OpenTracing• Knowledge of Kafka• Knowledge of observability tools like Jaeger, Kibana, Grafana etc.• Open-source community involvementAs part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
