Development Stewardship Specialist

Job summary
Development Stewardship SpecialistResponsible for ensuring proper stewardship of Maine Maritime Academy donorsIncludes developing stewardship procedures, acknowledging gifts accurately and punctually
Job seniority: entry level
Responsibilities
• Provide donor relations support to the Development team• Generate and send acknowledgement letters for gifts, and pledge reminders• Draft copy for acknowledgment letters and emails• Explore new stewardship opportunities• Contact donors to resolve declined payments and other issues• Run accurate memorial and scholarship gift updates• Assist with development event coordination and post-event stewardship• Perform word processing, spreadsheet development, and mail merges• Maintain up-to-date records and mailing lists• Create annual impact reports and tax statements for donors
Requirements
• Strong interpersonal, verbal and written communication skills• Professional, positive, and approachable attitude• Customer service oriented• Ability to use discretion and diplomacy• Meticulous attention to detail and organizational skills• Ability to work independently and as part of a team• Prior experience in customer service• Bachelor's degree preferred• Knowledge of Microsoft Office Suite• High level of grammar, spelling, punctuation, and typing proficiency
Key Skills Needed
• Strong interpersonal, verbal and written communications skill, including the ability to write clearly and concisely• Professional, positive, and approachable attitude• Customer service oriented• Ability to use discretion and diplomacy in dealing with donors, senior staff, Board members and colleagues• Ability to process sensitive information and maintain confidentiality• Meticulous attention to detail, including excellent proofreading• Excellent organizational skills, including ability to handle multiple tasks, meet deadlines, and prioritize assignments• Ability to demonstrate and encourage the values of collegiality, and respect among supervisors and peers• Ability to become familiar and knowledgeable about Academy infrastructure, policies, and procedures• Ability to work both independently and as a part of a team• Aptitude for internet research• Ability and willingness to learn Advancement Software