Dental Receptionist / Front Desk

A+ Family Dental Solutions is looking for a dynamic front office coordinator who strives to provide patients with the best care, comfort, and experience possible. Our internal team plays an important role of showcasing the culture we strive for which is making patients feel like they're family where we will do everything in our power to honor them with love and respect. Qualifications Essential Duties Oversee patient care by scheduling appointments, coordinating financial arrangements (including billing and insurance), maintaining patient records, and following up on accounts Assure the practice property is clean, professional, and well-kept, all clinical and office equipment is kept in proper working order, and arrange for other services as required Keep the doctor and the hygienist productively busy throughout the day Answer phones and confirm appointments Help with back office duties as necessary Knowledge/Skills/Abilities Skilled in the use of standard office equipment Ability to maintain composure and professionalism when exposed to stressful situations Ability to engender trust from the doctors, co-workers, and patients Ability to work cooperatively with management, staff, and patients Proficient in using conflict resolution and problem-solving techniques to manage conflict, patient complaints, and other discord Ability to prioritize, organize, and complete tasks in a timely and independent manner Ability to accept constructive criticism Ability to communicate and express thoughts and ideas competently Ability to quickly grasp relevant concepts regarding duties and responsibilities Education and Experience Minimum of six months to one year of related experience and/or training
Preferred, but not required: Experience with Open Dental and CEREC
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