Summary of Job Descriptions
The Decentralized Learning Specialist (DLS) is responsible for designing, implementing, and evaluating comprehensive and applicable training programs to meet the learning and development needs of store level management within one zone (Store Managers, Assistant Managers, and Chefs). This position collaborates with Regional and Zone leaders to enhance the knowledge, skills, and performance of individuals and teams, ensuring continuous growth and effectiveness leading to career growth and enhanced business performance. The DLS will work with other departments and the Zone leadership team to assess training needs and develop plans to bridge skills and competency gaps. They will conduct mindset, skillset, and toolset training for store level management within their assigned Zone.
You'll get a chance to:
Plan, organize, facilitate, and track the field training programs that focus on courses addressing the mindset, skillset, and toolset to elevate the performance of Operations management.
Modify and enhances leadership learning materials to be appropriate for different Operations management positions.
Develop, design, and facilitate engaging and relevant learning sessions that align with culture and business needs utilizing various delivery methods including instructor-led, experiential, self-study, e-Learning, in store, classroom, and virtual sessions in the field to provide the most effective training for Operations management.
Assist Region Leadership teams in assessing and elevating Operations management through people visits, development programs, and meetings.
Provide mentorship programs to assist in further developing both high performing and low performing Operations management.
Attend Operations meetings (Area, Regional, Zone) and conduct store visits to provide leadership training for Operations management.
Support the career growth and development of store level managers through store visits, people assessment and mentorship.
Participate in and support Operations and Support Center projects as assigned.
Ensure timelines and deadlines are met.
How we reward you:
Hybrid Work schedule
401K with company match
Yearly bonus opportunity*
Full medical, dental, and vision insurance*
On-site fitness center, biometric screen, and flu shot clinic
Discounts at Panda restaurants, theme parks, and gym memberships
Paid time off starting at 15 days with 7 federal holidays*
Continuous education assistance and scholarships*
Income protection including Disability, Life and AD&D insurance*
Bereavement leave*
*Benefits available for eligible permanent full time associates
Qualifications:
Your background & experience:
Bachelor's degree or equivalent Operations management experience required.
Minimum five years of Leadership Training, Training Facilitation or Employee Performance Coaching experience.
Successful completion of initial and periodically required training
Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.
If hired, successful completion of annual store training.
Panda Strong since 1983
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.
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