As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing. Together, we keep everyday life moving to build a better tomorrow. Compensation Data Salary ranges from $95,000-$120,000 based on skills and experience.
Purpose of the position Develop service dealer and partner network in support of Hiab customers. Provide guidance, training, and support to dealers on the organization's Services products, and drive dealer metrics and performance. Maintains working knowledge of Services products and programs, and ensures that dealer organizations comply with organizational policies and standards.
Main tasks and responsibilities Develop service dealer and partner network to support Hiab customers and compliment Hiab direct service organizationDealer and partner onboarding process and executionDrive parts, contract and other service product sales through Hiab Service dealer networkManage service coverage in geographical area through optimizing (service) dealer networkIdentify customers (dealerships) in defined Regions, evaluate and recruit new dealers or partnersManaging dealer Services agreements and renewal process in collaboration with legal teamMake regular visits to dealers to identify sales opportunitiesResponsible for target setting and develop performance of service dealer networkManages process and prepares documents for dealer/partner contracting and terminationOversee Business Management activities of dealer network timely within forecast planning, dealer standardsManaging internet appointment leads via inbound and outbound calls and emails Dealer Performance operating standard measurement audit process and site selection for expanding dealer operationsDevelop dealer service offering in cooperation with dealer service network and Hiab Service DivisionCoordinate with Services and Sales Operations the activities related to dealer improvementCoordinate regular meetings to review department activities, provide reports into SalesForce and other reports as required by managementCoordinate with technical support/training, warranty, and parts sales teams50-75% travel requiredOther duties as assigned or required What you'll need to succeed Education: Bachelor's Degree in business, marketing, economics or related fieldWorking experience: 5 years of experience in service sales or industrial goods sales in the automotive or agricultural industry Industrial sales representative experienceSkills and competencies: Excellent written and verbal communication skillsSuperb interpersonal skills, including the ability to quickly build rapport with customersExperience using computers for a variety of tasksCompetency in Google applications including Slides, Sheets, Docs and GMailAble to work comfortably in a fast paced and modern environmentCustomer Service mindset, Motivation for Sales and Closing Skills(Basic) business understanding and knowledge of KPI and customer success criteriaPersonal attributes or qualities: Extrovert and open-mindedCurious and eager to developCompetitive and "challenger" type salesWanting to make "a difference" You will be part of Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well:
Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at workComprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment401k program with 6% company matchPersonal time off and company-paid holidaysOpportunities for career growth and competitive salary commensurate with experiencePaid trainingCompany mentoring programTuition reimbursement for job-related continued educationReferral ProgramYou may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business Interested to join? If you are excited about this opportunity, please submit your Resume/CV today for consideration!
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Hiab is part of Cargotec Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling. Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 4.6 billion and it employs around 11,400 people. www.cargotec.com
