DEPARTMENT: Office of the University Registrar
OFFICIAL TITLE: Data Coordinator for Registration and Scheduling
GENERAL STATEMENT OF DUTIES: The Data Coordinator for Registration and Scheduling will contribute to the Office of the University Registrar by maintaining data and related processes that ensure the integrity of academic records while contributing to the mission of the University as a whole. The Data Coordinator supports student registration for special populations who require an elevated level of customer service. The Data Coordinator also helps support the complex course scheduling process that requires positive working relationships with departments campus-wide.
SUPERVISION RECEIVED: University Registrar
SUPERVISION EXERCISED: None
CORE DUTIES: Support registration and services for special student populations including, but not limited to, those participating in special programs Continually find ways to improve customer service for all students based on interaction with, and feedback from, these special populations Research process improvements, make recommendations, and implement efficiencies Maintain positive working relationships with academic departments to assist with course schedule changes Maintain the records and systems related to student enrollment with discretion and accuracy in accordance with internal policies and external regulation Implement and enforce academic policies Collaborate with other departments Coordinate registration-related processes Provide backup support for routine office tasks such as registration issues and addressing customer inquiries Promote teamwork, collaboration, and resource sharing across the Office of the University Registrar and other Enrollment Services areas SECONDARY DUTIES: Support the overall operation of the Office of the Student Financial and Registrar Services Performs other duties as assigned QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES: Bachelor's degree and two to four years of experience in a Registrar's Office preferred Administrative experience in higher education desired Experience with Banner preferred Demonstrated level of exceptional interpersonal customer service skills and a strong commitment to enhancing the internal and external customer experience is required Experience working with faculty members and administrative/academic departments Excellent verbal and written communication skills Professional presentation and demeanor is required Proficiency with the Microsoft suite of products including, but not limited to, Word, Excel, Outlook and Teams is necessary Excellent organizational skills and great attention to detail with the ability to prioritize and advance multiple tasks simultaneously Ability to work independently and take individual initiative as well as the ability to work as a collaborative team member About University of New Haven
The University of New Haven is a private, top-tier comprehensive institution recognized as a national leader in experiential education.Founded in 1920 on the campus of Yale University in cooperation with Northeastern University, UNH moved to its current West Haven campus in 1960 and opened its Orange Campus in January, 2014. The University operates a satellite campus in Tuscany, Italy, and offers programs at several locations throughout Connecticut and in New Mexico. UNH provides its students with a unique combination of a solid liberal arts education and real-world, hands-on career and research opportunities.The University enrolls approximately 6,800 students, including nearly 1,800 graduate students and more than 5,000 undergraduates – the majority of whom reside in University housing. Through its College of Arts and Sciences, College of Business, Henry C. Lee College of Criminal Justice and Forensic Sciences, Lyme Academy College of Fine Arts, and Tagliatela College of Engineering, UNH offers over 80 undergraduate and graduate degree programs. UNH students have access to more than 500 study abroad programs worldwide and its student-athletes compete in 16 varsity sports in the NCAA Division II's highly competitive Northeast-10 Conference.
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