We are eager to add an enthusiastic Customer Svc Rep/UKHC | University of Kentucky to join our awesome team at University of Kentucky in Lexington, KY.
Growing your career as a Full Time Customer Svc Rep/UKHC | University of Kentucky is an outstanding opportunity to develop relevant skills.
If you are strong in emotional intelligence, creativity and have the right passion for the job, then apply for the position of Customer Svc Rep/UKHC | University of Kentucky at University of Kentucky today!
Department Name: H4005:Office of Patient Experience
Job Summary: The Customer Relations Specialist will provide prompt, sensitive and professional responses to patients and families regarding their complaint or grievance. This position will also collaborate and serve as a liaison between patients, families, and/or surrogates and UK HealthCare staff and departments; will research and document obstacles to the delivery of service to proactively work on developing solutions; and adhere to UK Healthcare Behavioral at all times.
Skills /Knowledge/Abilities: The ideal candidate for this position will have a proven track record of providing exceptional customer service; superior communications abilities with an emphasis on patient care, diplomacy, and sensitivity; and a strong background in utilizing Microsoft systems including Windows, Word, and Excel.
Position Time Status: Full-Time
Required Education: BA
Required Related Experience: 1 yr
Required License/Registration/Certification : None
Preferred Education/Experience: Bachelor's degree in a healthcare related field with 3 years of experience preferred.
University Community of Inclusion: The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. About University of Kentucky
Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.
Connections working at University of Kentucky
Benefits of working as a Customer Svc Rep/UKHC | University of Kentucky in Lexington, KY:? Company offers great benefits
? Rapid Progression
? Competitive salary
