Customer Support Representative - Career Growth Potential

We are seeking an experienced Customer Support Representative to join our all-star team at MyKelly in Nashville, TN.
Growing your career as a Full Time Customer Support Representative is an awesome opportunity to develop critical skills.
If you are strong in decision-making, research and have the right aptitude for the job, then apply for the position of Customer Support Representative at MyKelly today!

Job Specifications: Job Type: Full-time
Location: REMOTE
Pay Rate: $14/hr
Shift: 9:00am-5:30pm CST
Duration: 6 Months Roles and Responsibilities:
• Answer inbound phone calls and emails in a contact center environment.
• Provide excellent customer service support.
• Provide accurate information regarding company products, services, and product delivery systems.
• Be professional and courteous with callers at all times.
• Maintain confidential information in accordance with company procedures and standards.
• Possess the ability to quickly respond to client and consumer issues and complete a high volume of tasks and assignments.
• Work well within a team environment and independently.
• Must study for and pass the Fair Credit Reporting Act (FCRA) certification exam. Qualifications & Skills:
• Must be flexible, enthusiastic and possess good interpersonal skills.
• Must be able to work 24 hours per week, with flexibility to work additional hours if needed when high call volume is anticipated.
• Must be proficient in MS office products, i.e. Word, Excel, PowerPoint.
• Excellent interpersonal and communication skills (listening, verbal, written).
• May be asked to be available for on-call after hours phone support as needed by the business.
• Sitting for long periods of time in close proximity to a computer screen is required.
• Excellent written and verbal communication skills that help represent diverse communities.
• Experience working with diverse teams.
• Experience: Customer Service: 2 years (Preferred) Call Center Experience: 1 year (Preferred)
• Education: High School Diploma (Required) Bachelor's (Preferred)
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Benefits of working as a Customer Support Representative in Nashville, TN:
? Excellent benefits
? Continuous Learning Opportunities
? Leading Industry Pay