Customer Support Officer

Job Description:

McKesson is currently seeking a passionate and dedicated Customer Support Officer to join our team in Washington, D.C. This is a part-time entry level position ideal for individuals who are looking to kickstart their career in customer support and gain valuable experience in a dynamic environment.

Responsibilities:- Manage incoming customer inquiries via phone, email, and chat with professionalism and empathy- Provide accurate information to customers regarding products, services, and company policies- Resolve customer issues efficiently and effectively, escalating when necessary- Maintain detailed records of customer interactions and transactions- Collaborate with other departments to ensure customer satisfaction and resolution of issues- Assist with customer feedback collection and analysis to improve overall customer experience

Requirements:- High school diploma or equivalent- Strong communication and interpersonal skills- Ability to multitask and prioritize in a fast-paced environment- Confident and reliable with a positive attitude- Demonstrated leadership and research skills- Previous customer service experience is a plus but not required

Benefits:- Travel opportunities for conferences and training- Company-provided transportation for work-related travel- Free accommodation for company events and training programs

Working environment:Join McKesson and be part of a company that pioneers change and sets industry benchmarks. Our team is dedicated to providing the best possible customer support experience while fostering a collaborative and supportive work environment.

Deadline to apply: May 15, 2024

Equal Opportunity Statement:McKesson is an equal opportunity employer and values diversity in the workplace. We actively promote and support an inclusive work environment where all employees are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.