Customer Support Consultant :

At our Company, we're dedicated to connecting talented individuals with exciting career opportunities. Currently, we are seeking a Customer Support Consultant for our esteemed client based in Westbrook, ME. This position offers a range of benefits, weekly pay, and a competitive hourly rate of $25.86.
As a Customer Support Consultant, you'll play a pivotal role in delivering exceptional customer service across various product lines, including veterinary, medical, and water-testing equipment. Your responsibilities will encompass addressing customer inquiries, providing technical support, and ensuring overall customer satisfaction. We're looking for individuals with a keen attention to detail, proficiency in cloud software and Microsoft 365 suite, and outstanding communication skills. Experience with Excel, process improvement, and finance would be advantageous.
Responsibilities:
Address customer inquiries promptly and professionally, providing technical support as needed.
Handle customer order entry, troubleshoot issues, and perform system maintenance tasks.
Collaborate effectively with team members to deliver timely and effective solutions.
Cultivate and maintain positive relationships with customers while adhering to compliance standards.
Requirements:
High school diploma required; higher education preferred.
Proficiency in customer-facing communication and adeptness in technical record-keeping.
Strong analytical skills with the ability to multitask effectively.
Comfortable working both independently and collaboratively within a team.
Excellent verbal and written communication skills, with proficiency in Microsoft Office.
Physical Demands and Work Environment:
This role involves extensive computer and phone usage, with occasional lifting of up to 50 pounds.
Clear vision and hearing are necessary, along with fluency in English.
The work environment may include exposure to biohazards and hazardous chemicals.
Join our client's dynamic team and embark on a rewarding career journey where your skills and dedication are valued. Please note that this position requires onsite presence and is not open to remote candidates at this time.
At our Company, we're committed to fostering an inclusive and supportive work environment. We encourage qualified candidates from all backgrounds to apply and look forward to welcoming you to our vibrant team!
Employment Type: Contractor
Salary: $ 25.00 Per Hour