Omni ES is presently looking to fill positions for a client who desires to hire a remote customer services representative focused on ensuring customer satisfaction through both customer service and operational tasks, for specific and variable projects throughout the year. These remote representatives are responsible for providing exceptional customer service to clients in a fast-paced ever-changing environment, managing interactions through numerous platforms. They implement database solutions to streamline inventory and financial processes while also serving as a liaison for both internal and external stakeholders. Representatives are required to display excellent verbal and written communication as well as superb attention to detail all while being confident working in a constantly changing, fast-paced environment, learning new computer systems, and speaking to clients by phone and email daily. This is completed with prevention of needless wait time, processing requests efficiently, accurately, timely and within the specifically outlined attendance schedule. The main purpose is to provide the ultimate in customer service by following company policy and procedures while opening new accounts, taking orders, providing vaccine and medical information, shipping information, online support, and marketing messages through both verbal and written communication. Job Qualifications: High school or equivalent (Preferred). Proficient with Microsoft Word and Excel. Interpersonal Communication Skills. Demonstrate the ability to work independently, but thrive in a team environment. Exhibit a high level of professionalism. For full-time employment, eight-hour shifts are available Monday – Friday from 8:00 AM – 6:00 PM. For part-time employment four-hour shifts are available, Monday -Friday, as discussed with Management. Our Commitment to You: Grow your professional skills through on-site coaching, resume writing tutorials, and interview preparation. Customized training to enhance skill sets in both group and individual environments. Advancement opportunities through internal promotions or explore opportunities with one of our clients Job Overview: Acquire skills with SAP, a program utilized by more than 200,000 companies. Providing exceptional customer service to clients in a fast-paced ever-changing environment. Managing interactions through numerous platforms. Implement database solutions to streamline inventory and financial processes. Serve as liaison for both internal and external stakeholders. Job Types: Full-time, Temporary 8 hour shift Monday to Friday Overtime Weekends as needed Pay: $18.00 - $22.50 per hour
Omni ES is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, age (40 and over), pregnancy (including child birth, lactation and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state, or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
