Customer Service Specialist - Remote Work

Seaboard is seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Specialist. This is a remote work position based in Los Angeles, California.

Responsibilities:- Responding to customer inquiries through various channels such as phone, email, and chat- Providing information about products and services, as well as resolving any issues or complaints- Processing orders, returns, and exchanges in a timely and accurate manner- Collaborating with other team members to ensure a seamless customer experience- Analyzing customer feedback and trends to make recommendations for improvement

Requirements:- 2 years of customer service experience- Hardworking and driven personality- Strong teamwork and analysis skills- Excellent communication skills, both written and verbal- Proficiency in Microsoft Office and CRM software- Ability to work independently and prioritize tasks effectively

Benefits:- Employee discounts on Seaboard products- Disability insurance coverage- Remote work flexibility

Working Environment:At Seaboard, we encourage a spirit of exploration and taking calculated risks for growth. We value creativity and innovation in our team members and provide opportunities for personal and professional development.

Equal Opportunity Statement:Seaboard is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: May 1, 2024

If you meet the requirements and are looking to join a dynamic team in a remote work position, please apply with your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. Thank you for considering Seaboard as your next career opportunity.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.