Customer Service Representative - With Great Benefits

We are on the lookout for a motivated Customer Service Representative to join our stellar team at DHL Group in Summerville, SC.
Growing your career as a Full Time Customer Service Representative is an incredible opportunity to develop productive skills.
If you are strong in persuasion, project management and have the right experience for the job, then apply for the position of Customer Service Representative at DHL Group today!

* DHL SUMMERVILLE is looking for 2nd shift Customer Service Rep. 2nd shift - Monday - Friday / 3pm to 11pm Strong commuincation skills Attention to detail Well organized Come Join our new and growing team in Summerville SC, and find out why we've been named a "Top Employer" in the U.S. the last 4 years in a row, and are now certified as a "Best Place To Work"!
Brand New Facility & Clean Working Environment Excellent medical, dental, and vision starting on your 30th day and at very low cost to you New, more generous PTO policy for paid vacations and paid holidays 401(k) with outstanding company match Monthly payouts for good attendance Tuition reimbursement program Opportunities for growth And more! Role Purpose :
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities :
Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution. Maintain customer records and update account information. Maintain financial accounts by processing customer adjustments. Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management. Perform other duties as assigned. Required Education and Experience :
High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.

Benefits of working as a Customer Service Representative in Summerville, SC:
? Company offers great benefits
? Advancement opportunities
? Competitive salary