Customer Service Representative - With Great Benefits

We are hiring a motivated Customer Service Representative to join our amazing team at Integrated Project Management, Ltd in Memphis, TN.
Growing your career as a Full Time Customer Service Representative is an incredible opportunity to develop productive skills.
If you are strong in creativity, planning and have the right drive for the job, then apply for the position of Customer Service Representative at Integrated Project Management, Ltd today!

We are currently seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a vital role in providing exceptional service and support to our valued customers.
Responsibilities:
Respond promptly and courteously to customer inquiries via various channels, including phone, email, and live chat.
Listen attentively to customer concerns, understand their needs, and provide appropriate solutions or recommendations.
Handle customer complaints and resolve issues effectively and efficiently, aiming for complete customer satisfaction.
Maintain a high level of product knowledge to provide accurate and up-to-date information to customers.
Process orders, returns, and exchanges accurately and efficiently, ensuring timely delivery and resolution.
Assist customers with product selection, providing recommendations and guidance based on their needs and preferences.
Maintain customer records and update relevant information in the customer database.
Collaborate with other teams, such as sales and logistics, to address customer inquiries and resolve any operational issues.
Benefits of working as a Customer Service Representative in Memphis, TN:
? Company offers great benefits
? Company offers career progression opportunities
? Competitive salary