Customer Service Representative

Job summary
Retail Office Associates: Full–Time and Part-Time Career OpportunitiesCornerstones of our successDedicated to your individual success and a rewarding career
Job seniority: entry level
Responsibilities
• Enter customer orders into the system accurately and completely• Process payment to proper accounts• Responsible for security of cash and other legal tenders• Prepare daily deposits in accordance with Company policies and procedures• Answer incoming calls and respond to customer queries in a timely and courteous manner• Schedule deliveries that are convenient for the customers and comply with company procedures• Maintain all open orders and courteously communicate status with customers• Work daily reports according to Company requirements• Assist with showroom displays, tagging, and other tasks as needed• Assist Office Manager when needed
Requirements
• High School diploma or GED• Strong business acumen• Excellent verbal and listening skills• Solid knowledge and computer literacy• Strong cash handling skills• Ability to calculate figures• Strong interpersonal and human relations skills• Proven analytical and problem-solving skills• Ability to use sound judgment and decision making• Be able to lift/move up to 25 pounds regularly
Key Skills Needed
• Bilingual is a plus
Benefits
• National Health, Dental, and Vision coverage• Life insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance• 401(k) Profit-Sharing Plan• Recognition and reward programs• Paid Sick Days• Paid Vacation• Holidays (Thanksgiving and Christmas)• Employee Assistance Program• Generous Employee Discount