Customer Service Rep

Job summary
Opportunity with global industrial distribution companyBuild ongoing business relationships with customersGreat starting point for sales or management career
Job seniority: entry level
Responsibilities
• Assist customers by phone and in person• Help customers get the parts they need• Interact extensively with customers to clarify their needs, research, and recommend parts• Meet/exceed monthly sales goals while increasing customer satisfaction• Provide quotes• Take orders• Provide post order service• Physically measure specs on a wide variety of parts
Requirements
• Minimum 6 months of customer service experience• Mechanical and mathematical aptitude• Excellent telephone skills• Ability and desire to learn new systems and processes quickly• Strong computer skills, particularly Excel• High school diploma or equivalent• Valid driver's license and clean driving record (MVR)• SAP/ERP experience, preferred• Knowledge of industrial distribution products and hydraulics, preferred
Benefits
• Base salary and bonus opportunities• Health, vision, and dental coverage, 401(k) w/ company match• Paid vacation, sick time, and company holidays• Tuition reimbursement• Personalized training and development program• Career development and advancement opportunities