Customer Service Officer

Job Description:

Bristol-Myers Squibb is currently seeking a part-time Customer Service Officer to join our team in Columbus, Ohio. This entry-level position is ideal for individuals who are hardworking, confident, and have a passion for providing excellent customer service. The successful candidate will have at least 1 year of experience in a customer service role and possess strong leadership and communication skills.

Responsibilities:- Provide exceptional customer service to clients both in person and over the phone- Process orders, returns, and exchanges in a timely and efficient manner- Resolve customer complaints and issues in a professional and courteous manner- Maintain accurate records of customer interactions and transactions- Collaborate with internal teams to ensure customer satisfaction- Stay up-to-date on product knowledge and company policies- Assist with other administrative tasks as needed

Requirements:- 1 year of experience in a customer service role- Hardworking and confident attitude- Strong leadership and communication skills- Ability to work independently and as part of a team- Excellent problem-solving skills- Proficiency in Microsoft Office Suite- High school diploma or equivalent

Benefits:- Medical coverage- Free accommodation- Free food

Equal Opportunity Statement:Bristol-Myers Squibb is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic. All qualified applicants will receive consideration for employment.

If you meet the above requirements and are excited about the opportunity to join a company that is committed to environmental responsibility and sustainable practices, please apply by June 1, 2024. We look forward to reviewing your application!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.