We are in search of a brilliant Customer Service Coordinator to join our collaborative team at Corning Incorporated in Corning, NY.
Growing your career as a Full Time Customer Service Coordinator is an outstanding opportunity to develop important skills.
If you are strong in people management, decision-making and have the right vision for the job, then apply for the position of Customer Service Coordinator at Corning Incorporated today!
Requisition Number: 60829
Corning is vital to progress – in the industries we help shape and in the world we share.
We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.
Our sustained investment in research, development, and invention means we're always ready to solve the toughest challenges alongside our customers.
Corning's Environmental Technologies segment manufactures ceramic substrates and filter products for emissions control in mobile and stationary applications around the world.
Scope of Position: Supports Corning Environmental Technology Customer Service team. Provides order management support to business customers (order entry, order maintenance, logistics, inventory review, price updates, etc.) and support metrics. Delivers professional, first line customer correspondence including providing conflict resolution. Maintains records of customer profiles and prepares status reports. Position acts as a liaison between customer and business. Identify and act on supply issues to minimize impact to the customer. Thoroughly and accurately follows detailed standard procedures and performs duties within prescribed time frames.
Required Qualifications/Education: Minimum HS/GED; two-year degree preferred Strong attention to detail, experienced at building relationships and working across many different areas. Able to effectively manage multiple activities in a fast-paced environment. Gathers information independently using established and well-defined procedures to problem solve, make decisions, and prioritize. Desired Qualifications: PeopleSoft 9.1 supply chain (order entry, billing, shipping) or equivalent system, experience working with customers and freight forwarders. 1+ year customer service experience and outstanding Microsoft Excel skills This position does not support immigration sponsorship. We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
Corning Puts YOU First! We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.
Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues' contributions. Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance, fitness, and disease management programs. Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career. Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities. Professional development programs help you grow and achieve your career goals. Benefits of working as a Customer Service Coordinator in Corning, NY:
? Opportunity to Make a Difference
? Advancement opportunities
? Competitive salary
