Job Description
Job Description
Company Overview:
Monsieur Touton Selection Ltd. is a global resource of 4000+ premium wine and spirits, sourcing from over 20 countries. While we work with a distributor network in 46 states, we also operate direct distribution in 10 states: New York, New Jersey, Massachusetts, Rhode Island, Connecticut, Delaware, DC/Maryland, Virginia, North Carolina, and Florida. Monsieur Touton Selection Ltd. has its headquarters in Manhattan, New York. Monsieur Touton Selection, already a leader in the industry, is experiencing growth.
Job Summary:
Monsieur Touton Selection is currently looking for an enthusiastic and organized Customer Service/Accounts Receivable Associate to join our Massachusetts team. Reporting to the Director of CS & AR, the Customer Service/Accounts Receivable Associate is responsible for supporting our sales team and customers and interface with our third-party logistics companies.
Qualifications:
Minimum of two years of experience in an office-based Customer Service role; Accounting experience is a plus. Experience in data-entry is required. Excellent organizational skills, attention to detail, and time management. Strong written and verbal communication skills. Excellent interpersonal skills.
Responsibilities:
· Interact with and support Sales Representatives on customer information
· Process orders in data entry via call, fax, email, or Sales Representatives
· Track all shipments for on-time delivery
· Communicate with drivers to track deliveries
· Maintain positive relationships with customers
· Resolve customer issues with appropriate
solutions/alternatives
and follow up to ensure resolution
· Check for product availability and consider nearest shipping points
· Maintain daily pending orders to ensure customers' expectations are met
· Process returns/credits and payments
· Review customer A/R profile before releasing orders
· Perform other duties as assigned
Diversity is a core value at Monsieur Touton Selection. We are passionate about building and sustaining an inclusive and equitable working environment for All. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
Company Description Monsieur Touton Selection, already a leader in the industry, with 40 years of experience in over 11 states, and a crafted selection of wines and spirits covering every price and major areas of production, is experiencing growth.
Diversity is a core value at Monsieur Touton Selection. We are passionate about building and sustaining an inclusive and equitable working environment for All. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
Company Description
Monsieur Touton Selection, already a leader in the industry, with 40 years of experience in over 11 states, and a crafted selection of wines and spirits covering every price and major areas of production, is experiencing growth.\r\rDiversity is a core value at Monsieur Touton Selection. We are passionate about building and sustaining an inclusive and equitable working environment for All. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
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