We are on the lookout for an expert Customer Sales Guide to join our growing team at DriveTime in Chattanooga, TN.
Growing your career as a Full Time Customer Sales Guide is an amazing opportunity to develop exceptional skills.
If you are strong in decision-making, teamwork and have the right enthusiasm for the job, then apply for the position of Customer Sales Guide at DriveTime today!
What's under the hood:
DriveTime is the largest privately-owned used car sales and finance company in the country. Headquartered in Tempe, Arizona, we have more than 140+ dealerships, 4 operations centers, and 16 reconditioning centers across the nation. Our 4,000+ employees are focused on getting the right customer in the right car, at the right terms. With over 25 years of industry experience and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car. That's Nice, But What's the Job? As a Customer Experience Guide you will use a team-based approach to ensure a one-of-a-kind sales experience for our customers, helping them navigate the path to vehicle ownership at the dealership. You will accomplish this goal by building relationships and providing outstanding service to our customers throughout the car sale process.
In long, a Customer Experience Guide is responsible for:
Connecting and building partnerships with customers who have expressed interest in purchasing a vehicle with DriveTime.Working out financing options for the customer, using our no-haggle sales and finance approach, while working with the team to meet the store's monthly budget.Being fully involved in both sales and customer service activities at the dealership.Partnering with other Customer Experience Guides and leadership to delegate shared tasks and responsibilities, meeting customer and company needs.Understanding and implementing all administrative responsibilities including deal documentation and cash handling.Achieving Certification of Keyholder and executing duties accordingly. So What About the Perks? Perks matter. Base Salary: $50,000 base salary so you can focus on your customer's experience without the pressure to make the saleMonthly Bonus Potential: This position offers an opportunity to earn extra money every month based on achieving team goalsMedical, Dental, and Vision: DriveTime pays most of your premiums to keep the cost as low as possible for our employeesTuition Reimbursement: We encourage growth and development in all aspects of your careerPaid Time Off: 16 days of PTO annually plus an additional 8 paid holidaysAdditional Benefits: 401(k), company-paid life insurance, short and long-term disabilityWellness Program: We encourage employees to be the best version of themselves with many exciting program options So What Kind of Folks Are We Looking for? Excellent verbal and written communication skills. The ability to talk and write with confidence and competence for a wide variety of audiencesAgile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a mustPlays well with others. You will be working in a high-functioning team environment. We work together to win togetherGoal-oriented. We are looking for someone that is enthusiastic and passionate about meeting the team goalsManagement material. We are looking for someone that can lead, manage and grow within our organizationThe Requirements: High School diploma is required; Post-secondary degree is preferred.Ability to pass a drug test and criminal background check.Valid driver's license with a decent driving record the previous 3 years.5+ years of sales or customer service experience; management experience preferred.Must thrive in a metrics-driven team sales environment.The ability to ask for the sale and handle customer requests.And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
Benefits of working as a Customer Sales Guide in Chattanooga, TN:
? Learning opportunities
? Continuous Learning Opportunities
? Generous Compensation
