Job Description
Inova Schar Cancer Center Retail Pharmacy is seeking a Customer Service Associate to join the team.
The Customer Experience Associate provides efficient and friendly service to our customers. Answers phones, receives payment from customers and processes daily and monthly deposit reports. Maintains a clean, organized, and accurate inventory.
This is a full-time day shift Monday - Friday position.
Job Responsibilities:
Ensures that all prescriptions in the Ready to Dispense work que are filled in no more than 14 days.
Pulls any prescriptions in pick-up bin after 14 days and gives to pharmacist for return to stock.
Completes intake forms and collects pertinent data from patients at drop-off including correct spelling of name, date of birth, allergies, and insurance information.
Completes cash register transactions and appropriately balances register.
Insures privacy of patient information by following HIPPA guidelines and laws.
Completes daily and monthly deposit reports.
Checks inventory for out-of-date products and removes expired products while maintaining an organized and up to date inventory.
Orders and receives front-end inventory stock while maintaining inventory accuracy.
Qualifications:
Experience: One (1) year experience in customer service.
Education: High School or GED.
Benefits and Perks: Health, Vision, and Dental Coverage
Life Insurance, Short/Long Term Disability
NEW ! 4 weeks PAID PARENTAL LEAVE
Retirement: Inova matches dollar for dollar the first 5% of your eligible pay that you contribute to the plan
Competitive salary: Pay based experience.
Amazing Paid Time Off: Accrue PTO hours on your very first day of work.
Supplemental Plans: Including Auto/Home Insurance discounts, Pet Insurance, Identity Theft Protection
Additional Benefits: Educational Assistance of up to $5,250/year, Student Loan Refinancing, Adoption Assistance, Child Care Centers, Scholarship Program, Free Parking, Exclusive savings opportunities to in-store events, theme parks, discounts, movie tickets and local offerings and so much more!
See Full List of Benefits Here: : 2024 INOVA BENEFITS GUIDE
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About Us
We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
