Job Description
Job Description
A-Line staffing is hiring a
Customer Contract Administrative Analyst
- this position has career growth potential with
full time / 40+ hours per week.
If interested in this Customer Contract Administrative Analyst position APPLY NOW for IMMEDIATE consideration
Customer Contract Administrative Analyst Summary and Highlights:
This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Customer Contract Administrative Analyst Details and Compensation:
Location: Hybrid work, in Franklin Lakes office 3 days per week.
Payrate: $19.10-$22.57/hr
Required Availability Monday - Friday day shifts
Customer Contract Administrative Analyst Responsibilities:
• Manage resolution and communication for all aspects of the chargeback and sales tracing errors and direct claims for resolution with our channel partners and customers.
• Execute the communication, review, validation, disposition, resubmission for chargeback, sales tracing, and direct claims with a focus on prevention.
• Partner with Contract Operations, Offer Development and Customer Care functions to support business process continuous improvement activities, identify insights on root cause analysis/error prevention solutions and execute operational enhancements.
• Collaborate with our distributor partners to identify, develop, and drive operational improvement activities, conduct root cause analysis, and determine error prevention solutions.
• Partner with Chargeback & Sales Trace Account Management Team to accurately track, monitor, and communicate disputed lines for resolution.
• Collaborate with IT partners to ensure business requirements are met and technical functionality and performance appropriately supports activities.
• Support a Continuous Improvement (CI) plan to deliver process/procedure harmonization.
• Align and complete workload consistent with set metrics/KPIs and service level expectations associated with operational effectiveness, preventative analytics and customer satisfaction.
• Support organization through collaboration and initiatives to develop and drive best industry practices to increase pricing accuracy, eliminate errors, and streamline processes.
• Adhere to policy and procedures per contracts playbook, business guidelines and chargeback processes.
• Maintain updated desktop procedures to drive standard team processes that adhere to best practice efficiency and accuracy.
Customer Contract Administrative Analyst Qualifications
High school graduate or GED
Minimum of 1 year experience in Commercial Contracting or Chargeback Operations in the medical device or related healthcare industry field.
Understanding of chargeback operations, pricing claims management, and/or contract operations
Strong technical skills in applications such as MS Excel
Pivot Tables, VlookUps, Concatenations
Communicate effectively to internal and external stakeholders
If interested in this Customer Contract Administrative Analyst
position apply now, text, or email for IMMEDIATE consideration
135265
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