Customer Care Associate

Job Description:Xerox is seeking a Customer Care Associate to join our team in Phoenix, Arizona. This part-time position at the Associate Level requires a minimum of 2 years of experience in customer service or a related field. The ideal candidate will be hardworking, independent, and possess strong problem-solving and project management skills.

Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner- Provide product and service information to customers- Process customer orders and returns accurately- Collaborate with internal teams to ensure customer satisfaction- Maintain customer records and keep accurate documentation- Assist with special projects as needed

Requirements:- 2+ years of experience in customer service or a related field- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Excellent problem-solving and project management skills- Proficiency in Microsoft Office and CRM software

Benefits:- Vision insurance- Travel & spending expenses- Visa sponsorship

Working Environment:At Xerox, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value innovation, collaboration, and a passion for excellence. Our team is dedicated to providing exceptional customer care and support.

Deadline to Apply: May 2, 2024

Equal Opportunity Statement:Xerox is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.