Come and join one of Adecco's largest Call center clients Epiq Systems. Epiq Systems Class Action business operates a call center to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat, and callback interactions.
Top reasons to work with Adecco: Payday every Friday
Upskilling opportunities through the Adecco Aspire Academy
An opportunity to get hired on permanent with our client.
Job Details: Length: Temp to hire opportunity.
Location: 10300 SW ALLEN BLVD BEAVERTON OR 97005 Pay: $20.00 per hour
Shift/Hours: Monday-Friday 6am-2:30pm
Potential start date: 03/2024 Requirements: 6 Months of Call Center Experience
Professionally answer calls and address caller inquiries as needed.
Route calls as needed to appropriate resource.
Perform research using available resources as needed to provide required information to callers.
Identify and escalate more complex issues to the research team.
Complete necessary administrative work as needed and complete call logs accurately
Other projects as assigned by supervisor.
Job Qualifications and Requirements Good verbal and written communication skills
Dependable and able to adhere to schedule.
Effective problem solving skills
Effective listening skills
Customer service orientation
Attention to detail.
Ability to work effectively in a high volume and sometimes stressful work environment.
Ability to read, write and speak English.
Ability to sit at workstation for long periods of time.
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
