We are searching for an enthusiastic Computer Technician Intern to join our amazing team at Acadian Ambulance Service in Lafayette, LA.
Growing your career as a Internship Computer Technician Intern is a terrific opportunity to develop productive skills.
If you are strong in cooperation, communication and have the right drive for the job, then apply for the position of Computer Technician Intern at Acadian Ambulance Service today!
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Job TitleComputer Technician Intern
LocationLafayette, LA
DepartmentCorporate / Administrative & Support
FLSA StatusNon-Exempt
Shifts hiring Part-time
Acadian Ambulance is currently seeking candidates for the Computer Technician Intern position available in Lafayette, Louisiana. The selected individual will provide computer technical support for employees, troubleshoot computer problems and implement solutions.
Potential candidates should be prepared to commit to a working schedule of a minimum of 30 hours per two-week pay period, Monday - Friday, between the hours of 6 A.M. and 11 P.M. We are looking for someone who would like a long-term internship, possibly 18 - 24 months.
Duties include, but are not limited to the following: Receiving, prioritizing, documenting, and actively resolving end-user help requests.Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks, and monitors the problem to ensure a timely resolution.Identifies, researches, and resolves technical problems.Process Service Desk work orders and provide remote support to troubleshoot computer-related issuesDetermine the source of computer problems (hardware, software, user access, etc.)Work one-on-one with staff on application projectsTravel to other company locations, as neededDocument resolutions for future referenceProvide hardware and software installationsAbility to conduct independent research with technical staff and subject matter expertsStrong reading comprehension and active listening skillsAbility to communicate complex information easilyAbility to voice concerns and advise on possible solutionsAbility to solve moderate to complex problems with minimal guidance by conducting independent research before escalatingInterpret business requirements into technical and/or functional documentation and solutionsCreate technical documentation, as requiredOther Continuity of Operations Duties as assigned Position Skills/Qualifications Include: MUST be currently pursuing post-secondary education in a computer-related field.Current and valid state-issued driver's license determined by appropriate state requirements requiredPossess intermediate knowledge of the Windows, Chrome, IOS operating systems.Excellent communication and customer relation skills.Ability to learn customized software.Possess strong organizational skills with a high degree of attention to detail.Demonstrate a strong work ethic and be able to work independently and with a team.Must be self-motivated and disciplined.Understands HIPAA guidelines.Training Requirements: Obtain ITF+ certification within 6 months of hire dateObtain A+ certification within 12 months of hire date All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Benefits of working as a Computer Technician Intern in Lafayette, LA:
? Excellent benefits
? Company offers career progression opportunities
? Competitive salary
