Computer Technician

Position Type:
Technology/Computer Technician

Date Posted:
4/18/2024

Location:
TECHNOLOGY DEPARTMENT

Closing Date:
Until Filled Start Date: Immediate Hire

Primary Purpose:

Provide technical support and assistance to school sites and district staff in the use of the district's endpoint devices, peripherals, software applications, and other technologies. Provide onsite technical work to install and maintain computer equipment and other technologies and escalate to appropriate team members as needed. Assist in developing and delivering instructional technology support and training materials for district end users.

Qualifications:
High School Diploma or equivalent required
1 year of customer service or other relevant experience required
Equivalent combination of education and experience required
Associate Degree in electronics or computer related field or equivalent preferred
A+ Technology Certification, CCNA, Server+ and/or AIS certifications preferred (multiple desired); Help Desk Institute certification a plus
Valid Texas driver's license with appropriate insurance coverage
Special Knowledge/Skills: Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration, conferencing, PC-based computers, and peripherals;
Help desk experience and ability to understand and model excellent customer service practices and techniques;
Clear and concise oral and written communication skills; analytical, organizational, and prioritization skills; flexibility and adaptability in dealing with rapidly changing priorities and demands.
Ability to repair Chromebooks
Ability to install, maintain and repair computers and peripherals.
Ability to diagnose problems and perform repairs of audio/visual equipment and other technologies used in a classroom setting.
Ability to communicate technical information to technical and non-technical personnel.
Ability to deliver high-quality customer service in a timely and professional manner.
Ability to work a flexible work schedule.

Experience:

Three (3) years of related experience. Experience in K-12 Education preferred.

Attachment(s): Computer Tech - Tier 1.pdf