Computer Operations Specialist

Salary : $54,724.80 - $75,067.20 Annually

Location : San Bernardino, CA

Job Type: Full-time

Job Number: ********

Department: Innovation and Technology Department

Opening Date: 04/19/2024

The Job

FUTURE SALARY INCREASES*

3% effective February 22, 2025

3% effective February 21, 2026

The Innovation and Technology Department (ITD) is accepting applications for a Computer Operations Specialist who will coordinate the integration and implementation of all hardware and software changes within the computer operations environment. Duties include researching, evaluating and recommending new equipment and installation plans; monitoring and automating existing processes; reviewing modifications and upgrades to determine the impact on computer operations; serving as a liaison to systems support; monitoring and evaluating data center equipment; and monitoring server management processes and troubleshooting and resolving server management problems. This position also provides service desk functions for after-hours support.

For a more comprehensive listing of job duties for this classification, please refer to the job description.

*Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance.

EXCELLENT BENEFITS!!!
Click the image below to learn more!

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Availability/Schedule: Must be available to work different shifts. The County pays an hourly differential** to employees working night shifts. Refer to the for more information.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

**Employees who work the majority of shift, including at least four (4) hours with or without intervening meal time, between 12:00 a.m. (midnight) and 8:00 a.m. of the following day, shall receive one dollar and seventy cents ($1.70) per hour over and above their base hourly rate. Effective August 10, 2024, employees who work the majority of shift, including at least four (4) hours with or without intervening meal time, between 12:00 a.m. (midnight) and 8:00 a.m. of the following day, shall receive one dollar and eighty-five cents ($1.85) per hour over and above their base hourly rate. Refer to the MOU for more information.

Minimum Requirements

REQUIRED EXPERIENCE: Three (3) years of experience as a computer operator, technician, or administrator in an enterprise multi-systems production operations environment using Microsoft Windows and/or IBM z/OS Operating systems.

-AND-

REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school coursework in computer operations, programming, data processing, electronics or a closely related field.

Substitutions:
An additional one (1) year of qualifying experience may substitute for the required education.

Completion of Microsoft Certified Systems Engineer, Microsoft Certified Systems Administrator, Certified Electronics Technician or IBM System z Certificate may substitute for the required education.
Desired Qualifications

Experience or knowledge of the following: IBM z/OS, CA-View/Deliver, CA-ESP, Windows Servers, TCP/IP, clustering, backup software administration, monitoring software administration.
Selection Process

Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close once a sufficient number of qualified applications have been received.Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance , please click to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

All communications regarding the remainder of the selection process will be via email Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process

Technical & Inspection Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at

*Retirement benefits subject to change.

01

PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications . It is in your best interest to be as thorough as possible in your responses. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application. I have read and understand the above statement.

02

Do you possess three (3) years of experience as a computer operator, technician, or administrator in an enterprise multi-systems production operations environment?

Experience must be clearly detailed on your application. Yes
No

03

If you indicated "yes" in question #2, indicate your role. Select all that apply. Operator
Technician
Administrator
None of the above

04

Education/Coursework: A list of coursework is required. Please provide the following information: Course Number & Title
School name
Units: number of units & type (semester or quarter)

Example: CSCI 1-Computer Science I, CSUSB, 4 qtr units.If you have completed a degree in Computer Science or other closely related field, indicate degree completed (e.g., B.S., M.S., etc.), major field, and school. You do not need to list coursework.If you have attached unofficial transcripts in lieu of listing coursework, please indicate such below.If none, indicate N/A.

05

Related Certificates: Please indicate the certificates you possess. Copies of certificates must be attached to your application Microsoft Certified Systems Engineer
Microsoft Certified Systems Administrator
Certified Electronics Technician
IBM System z Certificate
None of the above

06

Indicate where you possess three (3) years of experience. Select all that apply. Microsoft Windows servers
z/OS operating systems
Other application programs
None of the above

07

If you indicated "Other application programs" in question #6, list programs below.If none, indicate N/A.

08

Indicate the Enterprise Printers with which you possess experience. Select all that apply. Ricoh
Oce
Canon
Xerox
IBM
None of the above

09

Indicate the Enterprise Tape Libraries with which you possess experience. Select all that apply. StorageTek/SUNOracle
IBM
Other Enterprise Tape Libraries
None of the above

10

Indicate the Enterprise Backup software with which you possess experience. Select all that apply. TSM
CommVault
Netbackup
Backupexec
None of the above

11

Indicate the servers in which you possess installing, maintaining, monitoring, and recovering experience. Select all that apply. DELL
Cisco
IBM
Other rack mounted servers
None of the above

12

If you indicated "Other rack mounted servers" in question #11, list servers below.If none, indicate N/A.

13

Data Center Environments: Describe in detail your experience with Data Center Environments, Power Distribution Systems, Cooling Systems, Fire Suppression Systems, and Uninterruptible Power Supplies (be sure to specify the employer where this experience was obtained, the position held).If none, please indicate N/A.

14

Describe in detail your experience providing technical support for others in an enterprise environment, including application developers, operations staff, and other technical staff.If none, indicate N/A.

15

Describe in detail your experience with technical documentation and procedures development.If none, indicate N/A.

16

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis). I acknowledge that I have read, understood, and agree to the above.

17

**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there. I understand
18

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question