Community Service Specialist Ii

Position Summary(Classified as: Community Service Specialist II)Full-time position available on or after May 6, 2024 for University Police Department.Under general supervision the incumbent will provide lead work direction and/or perform more complex duties such as coordinating safety and parking for campus special events, conducting community service training in such areas as safety and crime prevention, and supporting the public safety communications and records functions. They may also be involved in development of operational procedures and protocols in support of established policies.Job DutiesDuties include but are not limited to:Call taking and customer services at a service counter in support of UPD front office reception, communications, cashiering, parking, and other public safety services.Initiate work orders for repairs as needed to include but not limited to parking lot emergency blue light phones and parking permit machines.Initiate work orders for all UPD vehicle repairs as needed to include but not limited to electric carts, gas carts, and other equipment.Collect parking revenue from bill-activated parking machines.Record parking revenues and collections.Prepare parking revenue deposits and transfers to Cashiers and securing and document parking collections.Perform parking lot patrols for the enforcement of parking regulations and to identify and address health and safety issues as well as vehicular and pedestrian concerns.Issue parking citations to violators.Drive a parking lot shuttle cart and provide escorts as needed for students, faculty, staff, guests, and special event audiences.Conduct parking lot lighting surveys and report outages to Facilities and Support Services and initiate work orders.Assist stranded motorists in parking lots with vehicle unlocks and battery jumps.Interact with students, staff, and faculty for fingerprint services.Provide fingerprint services for traditional and Livescan fingerprinting processes.Give instructions and directions for completing fingerprint applications and verifying personal information.Determine materials and supplies needed for live scan equipment and workspace.Input information into Department of Justice (DOJ) databases, UPD database systems, and others related to fingerprinting services.Field phone inquiries regarding parking issues and the fingerprinting program.Monitor voice mail and returning phone calls.Make phone calls or schedule appointments to meet and/or discuss parking and fingerprinting issues with customers in the service area.Provide lead and direction to CSS-I and or student parking assistants working parking and traffic enforcement, shuttle service, and building lock-up.Assist with building lock-up, security, and student parking programs.Assist with managing found property, lost property, and evidence, completing necessary forms, logging property and evidence into a computer database, and releasing property and evidence to the owner.Attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities as needed.May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.Other duties as assigned.Minimum QualificationsEducation: High school diploma or equivalentExperience: Three to six months related experience.Preferred QualificationsPrior experience with parking, traffic control, transporting, cash handling, and special event experience in a university setting.Prior experience with Department of Justice fingerprinting requirements, live scan and inked fingerprinting.Experience working the File Maker program and the Michelle Montoya School Safety Act.Prior experience in community service, law enforcement, security, or a related field.Prior experience in a higher education or CSU setting.Knowledge, Skills, AbilitiesMust possess a California driver's license.Thorough knowledge of applicable procedures and regulations related to parking, traffic control, security and/or public safety. Familiarity with the California Penal Code.Ability to read and interpret a variety of laws, rules and regulations.Working knowledge of police department radio codes and equipment. Ability to use applicable automated and computerized public safety systems and databases.Ability to plan and schedule unit work and provide lead work direction to others.Ability to independently make effective decisions and judgments in emergency situations.Ability to analyze operational issues and recommend procedural changes.Ability to establish and maintain cooperative working relationships with campus community, public and applicable law enforcement agencies.Ability to convey clear, concise communications and directions and conduct training for staff and the campus community.Ability to write reports and draft operating procedures.A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can be offered a position with the CSU.XSpecial ConditionsThe nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.License or CertificationsMust possess a California driver's license.Physical RequirementsThe physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.May be required to work nights, weekends and special events.Salary RangeAnticipated salary will be $3,441 – $3,785 per monthplus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Community Services Specialist II range: $3,441 - $5,402 per month)Compensation & BenefitsCommensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.Link to (Bargaining Unit: 7) Benefits Summary:CSU Employee Benefit Summary How to ApplyTo be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page.Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.Application DeadlineOPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER February 27, 2024.(Applications received after the screening date will be considered at the discretion of the university.)Criminal Background Clearance NoticeSatisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.Additional InformationCampus & AreaCalifornia State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.Clery Act DisclosurePursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.Equal Employment OpportunityThe university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form .CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE